Buying a car here was a smooth process without pressure. Gloria and the rest of the staff were polite, accommodating, and easy to work with. Overall pleasant experience.
Our experience at Bettenhausen could not have been better. Jim Thezan our salesman is a very honest, experienced, and knowledgeable person. This is my sons first car that he had saved for for 2 years and he/we could not be happier with it. The car was brought out to us extremely clean and looked brand new. We feel very safe with him driving it and are very pleased with the whole transaction. Thanks to Jim Thezan and Mike Bettenhausen for working with us and making the purchase happen. Mike O.
I was interested in buying a stylish SUV and went to Bettenhausen Alfa-Romeo to check out the Stelvio. Upon entering I was greeted by the receptionist at the entry desk and was introduced to a sales representative Josh Gabrielson. Josh immediately made my wife and I comfortable, took us to his office and asked about our requirements. After I explained about the features and options I would be requiring as well as some options I would like, Josh excused himself and went to bring up 2 Stelvio's for us to compare and test drive. They were exactly what I was looking for. During our test drive my wife and I both smiled at each other and said this is it. We selected the car we wanted (The main difference was the color scheme) and Josh made the deal happen. I never felt pressured to buy anything and never had to speak to anyone but Josh. He handled every aspect of the deal. I was never handed off to second party for follow up financing, warranty, and add on sales like many other dealerships. I enjoyed the whole process, and a week later I'm walking on air and enjoying driving an awesome vehicle. Josh also followed via e-mail checking if everything was fine. I would have given Bettenhausen five stars but there showroom was small and didn't have a Stelvio on display inside. A minor inconvenience.
****THIS IS NOT YOUR TYPICAL DEALERSHIP**** The salesperson (Josh) I spoke with initially is the person I dealt with the entire time even thru the loan process, they were extremely professional and I couldn’t of asked for a better experience!! I was treated as though I was buying one of the sexy Maserati (LOL) but I must say i got a pretty decent price for my 2016 Dodge Charger- I’m sold and I would recommend every and anyone to this dealership....THEY ARE THE ABSOLUTE BEST!!!
Salesman Josh is a very nice and funny guys. I went to ask about the Maserati Levante, and asked Josh to find the car I wanted. The next day I called him, he was already in Naperville and have found the exactly car which I wanted! I am satisfied about this experience. Thank you guys.
I have a great deal of adoration for the help Mark gave me. He was great. I will enjoy talking to them again Seeing them this week.
Felt like I had a personal shopper working with me. No pressure sales. Listened attentively without the high pressure sales you normally expect from a car salesperson. Gloria was able to meet most of my needs. Unexpected delivery right to my front door! Can’t beat that! Easier then ordering takeout.
I recently purchased a pre-owned Audi Q3 from this dealership. I live 150 away and it only took two short phone calls to close the deal. The vehicle was ready for us when we went to pick it up and the entire process was uneventful (just like we wanted).Mark Anderson was great to work with and my purchasing experience was great. I will definitely buy from this dealership again.
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